1. Call Handling & Outsourced Contact Centre Services - MPL Contact UK


                Our call handling services mean you can always be there for your customers or never miss an order again

                Call Handling
                Out of Hours
                Flexible Dedicated Resources


                How many sales could you be missing if your calls are not being answered?

                Call Answering

                Customer Service

                Professional and reliable contact centre customer service

                Help Desk
                Call Out & Escalation
                Customer Service Management

                MPL contact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994

                We are one of the UKs leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast and Sutton Coldfield.

                Happy Clients

                Extremely satisfied clients love what we do for them so stay with us for the long term.

                Expert advice

                Happy, loyal & committed agents means we retain the best skills & knowledge.

                High performance

                Consistently high service levels achieved across all clients.

                Quality score

                95% of our agents achieve their qualityscore bonus.



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